Rugbytots is committed to ensuring that your privacy is protected and that your personal information is used properly, lawfully and transparently. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with POPIA and our privacy statement.
Rugbytots may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/06/2021.
Rugbytots is known a the ‘controller' of the personal data you provide to us during booking. We take your privacy seriously and will only use your information to provide services you have requested from us.
What we collect
We may collect the following information:
- name contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We only use functional (or required) cookies that are necessary for this site to function, including those that are necessary for Google Analytics to work. We do analyse the use of this website to measure the audience, but it is de-identified data. In other words, we don’t know who you are.
It is Rugbytots company policy not to keep any of your financial data on file. Once the booking process is complete the financial information is NOT stored and you will therefore be required to re-enter your payment details at every re-booking stage.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure.
Our security policies and procedures cover:
- Physical security;
- Computer and network security;
- Access to personal information;
- Secure communications;
- Security in contracting out activities or functions;
- Retention and disposal of information;
- Acceptable usage of personal information;
- Governance and regulatory issues;
- Monitoring access and usage of private information;
- Investigating and reacting to any security breaches.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Why we would prefer you opting into our communications
When booking for the first time, Rugbytots would prefer you to 'opt-in' so that we can tell you about any discount codes, offers or Rugbytots news when it comes time to rebooking. In some of our classes there may not be space available and you will be asked to join the wait list. We will then let you know if space becomes available to book into that class, further more making you aware of future class re-booking deadlines.
If you choose not to opt-in, class re-booking times will be made on our Social Media platforms (Facebook, Twitter and Instagram) where we want to share more details about our other Rugbytots special offers, merchandise sales in our the shop and to sharing your child’s exciting journey in Rugbytots.
Controlling your personal information
We will never sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Your Rights: Access to Information
You may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you please write to:
Rugbytots South Africa
2 Taurus Lane
CroYdon Vineyard Estate
Specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
How to contact us